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Privacy Policy

Last Updated: January 1, 2025

1. Introduction

Welcome to SparklyFeed. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

Please read this Privacy Policy carefully. By using SparklyFeed, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

We collect information you provide directly to us, including:

  • Account Information: Name, email address, password, and profile information
  • Payment Information: Billing address and payment method details (processed securely through third-party payment processors)
  • Content: Text prompts, uploaded images, and other content you create or provide
  • Communications: Messages you send to us, including customer support inquiries

2.2 Automatically Collected Information

When you use SparklyFeed, we automatically collect:

  • Usage Data: Features used, actions taken, time spent, and interaction patterns
  • Device Information: IP address, browser type, operating system, device identifiers
  • Log Data: Access times, pages viewed, errors encountered
  • Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies

2.3 Information from Third Parties

We may receive information from:

  • Social Media Platforms: When you connect your social media accounts, we receive authentication tokens and basic profile information as permitted by each platform
  • Analytics Providers: Information about how you interact with our service
  • Payment Processors: Transaction confirmation and payment status

3. How We Use Your Information

We use collected information for the following purposes:

3.1 Service Provision

  • Create and manage your account
  • Process your payments and subscriptions
  • Generate AI-powered content based on your inputs
  • Schedule and publish posts to your connected social media accounts
  • Provide analytics and insights
  • Provide customer support

3.2 Service Improvement

  • Analyze usage patterns to improve our AI models
  • Develop new features and services
  • Conduct research and analytics
  • Test and troubleshoot issues

3.3 Communication

  • Send service-related notifications and updates
  • Respond to your inquiries and requests
  • Send marketing communications (with your consent)
  • Notify you of changes to our Terms or Privacy Policy

3.4 Security and Compliance

  • Protect against fraud, abuse, and security threats
  • Enforce our Terms of Service
  • Comply with legal obligations
  • Resolve disputes

4. AI Processing and Content Generation

4.1 AI Training

We use advanced AI models to generate content. Your prompts and usage patterns may be used to improve our AI models, but we do not use your personal information to train publicly available AI models.

4.2 Content Privacy

Content you create using SparklyFeed belongs to you. We do not claim ownership of your generated content. However, we may temporarily store your content to provide the service and comply with legal obligations.

4.3 Third-Party AI Services

We may use third-party AI services (such as OpenAI) to generate content. These services process your inputs according to their own privacy policies, which we encourage you to review.

5. Data Sharing and Disclosure

5.1 Third-Party Service Providers

We share information with service providers who assist us in:

  • Cloud hosting and storage
  • Payment processing
  • Analytics and monitoring
  • Customer support
  • Email and communication services
  • AI and content generation services

5.2 Social Media Platforms

When you connect social media accounts, we share content you choose to publish with those platforms according to your instructions.

5.3 Legal Requirements

We may disclose information if required to:

  • Comply with legal obligations or court orders
  • Protect our rights, property, or safety
  • Investigate fraud or security issues
  • Protect users' safety or legal rights

5.4 Business Transfers

If SparklyFeed is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5.5 Aggregated Data

We may share aggregated or de-identified information that cannot reasonably be used to identify you.

6. Cookies and Tracking Technologies

6.1 Types of Cookies

We use the following types of cookies:

  • Essential Cookies: Necessary for the service to function
  • Analytics Cookies: Help us understand how users interact with our service
  • Preference Cookies: Remember your settings and preferences
  • Marketing Cookies: Used to deliver relevant advertisements (with your consent)

6.2 Cookie Management

You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of SparklyFeed.

7. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

  • Encryption of data in transit and at rest
  • Regular security assessments and audits
  • Access controls and authentication
  • Secure cloud infrastructure
  • Employee training on data protection

However, no method of transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Your Privacy Rights

8.1 Access and Portability

You have the right to access your personal data and request a copy in a portable format.

8.2 Correction

You can update your account information at any time through your account settings. You may also request that we correct inaccurate information.

8.3 Deletion

You may request deletion of your account and personal data. We will comply unless we have a legal obligation to retain certain information.

8.4 Objection and Restriction

You may object to certain processing of your data or request that we restrict processing under certain circumstances.

8.5 Marketing Opt-Out

You can opt out of marketing communications by clicking the "unsubscribe" link in our emails or updating your preferences in your account settings.

8.6 GDPR Rights (European Users)

If you are located in the European Economic Area, you have additional rights under GDPR.

8.7 CCPA Rights (California Users)

If you are a California resident, you have rights under CCPA.

8.8 Exercising Your Rights

To exercise any of these rights, please contact us at privacy@sparklyfeed.com.

9. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations.

10. International Data Transfers

SparklyFeed operates globally. Your information may be transferred to and processed in countries other than your own.

11. Children's Privacy

SparklyFeed is not intended for children under 13 years of age.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes.

13. Contact Us

If you have questions about this Privacy Policy, please contact us:

Email: privacy@sparklyfeed.com
Website: https://sparklyfeed.com